Frequently asked questions

  • We serve clients in Maryland and Virginia. We currently accept Medicare and commercials plans from Aetna, Cigna, CareFirst BC/BS and Carefirst BlueChoice.

    If we do not participate with your insurance company, Chesapeake Nutrition Company can provide a detailed superbill to you for possible partial or full reimbursement.

    If you do not have insurance you will pay out of pocket, payment is expected at the time of service. We offer discounted self-pay rates, found under “Packages” on our booking page.

  • Contact the toll-free number on the back of your insurance card. Let them know you want to see Jodi Serafin or Shannon Svikhart of Chesapeake Nutrition Company for nutrition counseling.

    If you are asked about CPT codes, refer to this list:

    CPT code for first session is 97802

    CPT code for follow-up session is 97803

    You may be asked about diagnosis codes, which will be finalized during our visit. All visits will use the Z71.3 code for dietary counseling. Other codes will be applied as appropriate. For example - overweight, obesity, prediabetes, high cholesterol, high blood pressure, type 1 or 2 diabetes, among others.

  • We need a referral from your doctor’s office regarding your diagnoses. Insurance information will be gathered when you complete your intake form prior to your appointment.

  • We use a telehealth platform that you can use from your laptop, desktop computer, tablet, or smart phone. You’ll receive an email in advance of our appointment and have the ability to test your microphone and camera prior to our meeting day. On the day of our meeting find a quiet and private place with reliable internet access. To join the meeting, click on the link provided in your confirmation email and enter the six-digit invitation code to begin. There are no apps to download, just click the link in your email, enter the code, and begin!

  • Chesapeake Nutrition Company offers our services to adults ages 18 and over.

  • Yes! In addition to our specialty areas, we are able to work with those interested in healthy eating during pregnancy and those wishing to improve fatty liver disease, cholesterol, blood pressure, and triglycerides. Unfortunately we cannot accommodate gastrointestinal issues (IBS, Crohn’s, SIBO, etc.) or eating disorders.

  • Your dietitian will discuss recommendations for follow-up visits at the end of each session. You have no obligation to complete a particular number of visits. If you purchase a discounted package of sessions, however, you will pay up front and a credit will remain on your account until you complete the visits.

  • Yes, we will touch on all concerns you have regarding your health and nutrition.

  • Our Baltimore area office is located at 1829 Reisterstown Road, Suite 350 Pikesville MD 21208. Office visits are currently available for MEDICARE clients only. All others will be seen virtually.

    Our Waldorf office transitioned to virtual visits only in early 2024. Mailing address - 3261 Old Washington Road, Suite 2020 in Waldorf MD 20602.

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